📦 Shipping Policy

We’re proud to offer fast and reliable worldwide shipping.

🌍 International Shipping

• We ship to most countries around the world.

• All orders include a tracking number sent via email once dispatched.

⏱ Estimated Delivery Time

• Domestic Orders: 3–7 business days

• International Orders: 7–15 business days
  (Note: Delivery times may vary by destination, customs clearance, or holiday seasons.)

💲Shipping Costs

• Standard Shipping: Free on all orders

• Express Shipping (Optional): Additional fee at checkout

📦 Order Processing Time

Orders are typically processed and shipped within 1–3 business days.

🛑 Customs & Import Duties

Buyers are responsible for any applicable customs, duties, or taxes imposed by their country.

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🔁 Return & Refund Policy

Your satisfaction matters. If you’re not 100% happy with your purchase, we’ll make it right.

✅ Return Eligibility

Items are eligible for return within 30 days of delivery if:

• They are unused, unworn, and in original packaging

• You have the original receipt or order confirmation

❌ Items Not Accepted for Return

• Worn or damaged watches

• Items without original packaging

• Final sale or clearance items

• Gift cards

💵 Refund Process

• Once we receive and inspect your return, we will notify you via email.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping fees are non-refundable, unless the return is due to a damaged or incorrect item.

🔄 Exchanges

Wrong size or item? Damaged during transit? We’ll exchange it free of charge.
Just contact our support within 7 days of receiving your order.

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📬 How to Start a Return

Email us at returns@epochcotimepieces.com with:

• Your name and order number

• The reason for return

• Photos (if applicable)

We’ll provide return instructions within 24–48 hours.

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Questions?

We’re here to help.
📧 Email: support@epochcotimepieces.com